Terms of Services

This page explains how our website collects, uses, stores, and protects your personal data. We are committed to safeguarding your privacy and ensuring that your information is handled in accordance with applicable laws and our internal security standards.

1. Information We Collect

We collect the following personal information from our customers:

Name
Phone number
Address
Email address

We may also collect non-personal information such as browser type, operating system, and browsing patterns through cookies or similar technologies to help us improve your experience on our website.

2. Purpose of Data Collection

We collect your personal information for the following purposes:

To process and deliver your orders
To contact you if necessary regarding your purchase or delivery
To provide the best possible service and improve our website

We will not use your personal information for any other purpose without your consent.

3. Data Sharing

We do not sell, rent, or share your personal information with third parties except when necessary to:

Fulfill your order (e.g., with delivery partners or payment processors)
Comply with legal obligations or regulatory requirements

Any third-party service providers we work with are required to handle your information securely and in accordance with privacy laws.

4. Data Security and Retention

Your personal information is stored securely in accordance with our internal security policy. We take appropriate technical and organizational measures to prevent unauthorized access, loss, misuse, or alteration of your data.

We will retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of inaccurate or outdated information
Withdraw your consent to our use of your data (where applicable)

To exercise these rights, you can contact us via email.

6. Cookies

We may use cookies to track visitor behavior and improve the functionality of our website. Cookies are small files stored on your browser. You can modify your browser settings to decline cookies if you prefer, though this may affect your browsing experience.

Cancellation and Refund Policy

Before you return to www.hmtractorparts.com. product, please pause for a minute to see how our products are made. All of www.hmtractorparts.com products are checked before packing. We pack painstakingly so that the soothsaying Product does not get harmed while in travel. In any case, on the off chance that things get harmed in travel; please promptly impart subsequent to getting the thing so that alternative arrangements can be made.

Returns and Trades might be acknowledged if your request is harmed in travel or you have gotten the erroneous product, then it must be conveyed to our notice within 24 hours of getting it. In the event that the cases are honest to goodness, we should then make a request to send back the product and the returned product needs to be dispatched inside 3 working days with our labels in place. Products obtained without our labels are not qualified for the refund. We might look at it and as per the realities of the case, we can prepare a refund. On the off chance that we have sent the wrong product or if the product is demonstrated that it's not according to portrayal then we can prepare full refund within 7-8 days after the product contacts us.

Procedure TO MAKING A RETURN
Please educate us inside 3 days of receipt of request. You should email info hmtractorpart@gmail.com to inform us.

You are required to send us a photo of the product, then, it is up to the circumspection of the www.hmtractorparts.com QC group to choose whether the product is endorsed for return.

Once we have gotten an email advising us of your worry with the product picture and our Quality Control group has approved the return we will illuminate you on the most commonly advantageous return strategy.

www.hmtractorparts.com will refund the price tag of the crystal gazing Product. Refunds might be made after we have gotten the shipment in its unique bundling. We are not obligated for any returns that we were not advised about first.